12. Spekit: Digital Adoption & Enablement Platform for In-App

 Spekit is a digital adoption and enablement platform that focuses on providing in-app training and guidance to users. It aims to help organizations improve user onboarding, increase user adoption of software applications, and enhance overall productivity by offering contextual learning and support directly within the applications users are working with.

 

Here are some key features and functionalities of Spekit:

 

1. In-App Learning and Training: Spekit allows organizations to create and embed training content directly within the user interface of their software applications. This enables users to access relevant training materials, tutorials, and guides without leaving the application they are using, resulting in a seamless learning experience.

 

2. Contextual Knowledge Base: Spekit allows organizations to build a knowledge base of information and documentation related to their applications. This knowledge base can be accessed within the application itself, providing users with instant access to answers and information to help them complete their tasks effectively.

 

3. Real-Time Updates and Notifications: Spekit supports real-time updates and notifications, ensuring that users are informed about any changes, updates, or new features within the application. This helps users stay up to date with the latest information and reduces the learning curve associated with software updates.

 

4. Search and On-Demand Support: Users can search for specific information or access on-demand support directly within the application. Spekit provides a search feature that allows users to quickly find the information they need, including step-by-step instructions, definitions, FAQs, and more.

 

5. Analytics and Insights: Spekit provides analytics and insights into user engagement and usage patterns. Organizations can track how users interact with the training materials and identify areas where additional support or improvements may be needed.

 

6. Integration Capabilities: Spekit offers integration capabilities with popular software applications and learning management systems, allowing organizations to leverage their existing systems and workflows.

 

Overall, Spekit aims to improve user adoption, reduce the learning curve, and increase productivity by providing in-app training, contextual guidance, and a centralized knowledge base. By delivering information directly within the applications users are working with, Spekit aims to enhance the user experience and drive better software utilization within organizations.

Senior Technology Spec (IT) - McDermott International, Ltd

As of my knowledge cutoff in September 2021, McDermott International, Ltd is an engineering, procurement, construction, and installation (EPCI) company specializing in the energy industry, particularly in offshore oil and gas projects. McDermott provides services for the design, construction, and installation of offshore platforms, subsea pipelines, and other related infrastructure.

 

The role of a Senior Technology Specialist (IT) at McDermott International would typically involve working within the company's IT department to support and manage technology systems and infrastructure. Some responsibilities of a Senior Technology Specialist in this context may include:

 

1. Managing IT infrastructure: This involves overseeing the installation, configuration, and maintenance of hardware, software, servers, networks, and other IT infrastructure components. It may also involve ensuring the availability, performance, and security of the IT systems.

 

2. Troubleshooting and support: Assisting end-users with technical issues, troubleshooting problems, and providing timely support to address technical challenges. This may include handling hardware and software issues, network connectivity problems, and resolving user inquiries.

 

3. System administration: Managing user accounts, access control, and permissions for various IT systems and applications. This includes ensuring proper user provisioning and deprovisioning processes, managing security policies, and maintaining system documentation.

 

4. Technology planning and implementation: Collaborating with other IT team members and stakeholders to plan, evaluate, and implement new technologies, upgrades, and enhancements. This may involve assessing the feasibility, performance, and security implications of adopting new technologies.

 

5. IT project management: Participating in IT projects and initiatives, overseeing project timelines, resources, and deliverables, and ensuring successful project execution. This includes coordinating with cross-functional teams, managing vendor relationships, and ensuring project objectives are met.

 

Please note that the specific responsibilities and requirements of a Senior Technology Specialist (IT) at McDermott International may vary based on the organization's needs, industry context, and any updates or changes since my knowledge cutoff. It's always recommended to refer to the latest job description or reach out to McDermott International directly for the most accurate and up-to-date information.